Privacy Policy

1. Introduction

Welcome to PILLOWBANKS ("we," "our," or "us"). This Privacy Policy explains how BAR WAGON LLC collects, uses, discloses, and protects your personal information when you use our escrow platform and services at pillowbanks.io (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

• Email Address: Collected through Magic.link authentication
• Wallet Address: Your blockchain wallet public address
• Deal Information: Details about escrow deals you create or participate in
• Transaction History: Records of your platform transactions and balance changes

2.2 Automatically Collected Information

• IP address and browser information
• Device type and operating system
• Usage patterns and interactions with the Service
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process and manage escrow transactions
• Send transactional emails (approval keys, notifications)
• Authenticate your identity via Magic.link
• Prevent fraud and ensure platform security
• Comply with legal obligations
• Improve and optimize our Service

4. Third-Party Services

We use the following third-party services that may collect your information:

• Magic.link: Authentication and wallet creation. See Magic.link Privacy Policy
• Resend: Email delivery service for approval keys and notifications. See Resend Privacy Policy
• MoonPay: Payment processing (when applicable). See MoonPay Privacy Policy
• PostgreSQL (Neon): Database hosting for secure data storage

5. Data Storage and Security

Your data is stored securely using industry-standard encryption and security measures. We use:

• Encrypted database connections (PostgreSQL)
• SHA-256 hashing for sensitive approval keys
• Row-level database locking to prevent race conditions
• Secure environment variable management for API keys

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide the Service to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Completed escrow deals and transaction records are retained indefinitely for audit and compliance purposes.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data

To exercise these rights, contact us at helpdesk@pillowbanks.io

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience. You can control cookies through your browser settings, but disabling them may affect Service functionality.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a minor, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: